Turena and Donna believe that property management can and should be a win-win situation.
Our tenants call it their home and our owners call it their business, and for each a positive outcome is our goal. To that end we focus on customer service, proactive problem solving and open communications. If you are just starting out in real estate investment we can help you decide which level of management service you need. If you currently own investment property and need assistance with different aspects of your business we can help.
Here’s what some of our customers and clients have to say about our services:
Turena and Donna have been managing our home for three years. In that time they have been AWESOME!!! There is not time that we are ever worried about our home and the condition that it is in. They put in excellent renters and do in home checks every 6 months to check the condition of your home. If you need something you just email or call and you have a response in no time. I would recommend them to anyone that wants to rent their home and have a safe and secure feeling that it will be taken care of and maintained and have exceptional renters.
My experience in working with Turena and Donna has been very positive. The tenants they have identified for my property have been first rate. Turena and Donna have always been responsive to my questions and done a great job in managing my rental home. I have been so impressed with their professionalism that I recommended them to my daughter when she was looking for a property management company for her rental home.
We use Berkshire Hathaway Home Services Northwest for all our rent ups. They understand we have mortgage payments to make and work diligently to find us qualified tenants for our properties, and their professional attitude starts things off right. We would never go back to doing it ourselves. They’ve made the rent up process much less stressful.
I have rented my current property now for almost the last 3 years. Working with Turena and Donna, has been an amazing experience, throughout this time! I have no major complaints to date. When anything major (plumbing, ants, etc. nothing out of the ordinary) has arisen, they are literally a phone call or email away. They are expedient in their response, you always know how to get a hold of someone if one isn’t available, they are very thorough, and the best part is, they are not micro-managers (meaning they allow you to live without hovering over you every other day so long as you are taking proper care of the property and keeping in communication with them). The ladies have always been very friendly, respectful, and willing to work with you in each case by case scenario.
It’s been a pleasure working with Turena and Donna.
It has been a wonderful experience working with the team at Berkshire Hathaway Home Services Northwest. We are impressed with their careful and conscientious balance of taking care of the property for the homeowner while meeting the needs of the renter. They have assisted us in two different transitions in the past 3 years and have made the stress of moving so much more bearable. I have gladly recommended them to friends and family with no reservations at all.
So comforting having a competent and friendly “go-to” person to deal with my rental when I am several states away!